Your IT partner,

completely taken care of.

One fixed IT partner who manages, secures and optimises your environment. Fixed monthly rate, no surprises, always a point of contact.

We support your IT environment using

Dell
Microsoft
Fortinet
KPN
CANON
Yealink
Partner
Dell
Microsoft
Fortinet
KPN
CANON
Yealink
Partner

One point of contact for your entire IT environment

From laptops and servers to network and cloud, we manage everything proactively. No more figuring out who to call. Your dedicated Account Manager knows your environment inside out and keeps everything running smoothly.

  • Service desk
  • Dedicated account manager
  • Support
  • IT coordination
More about proactive IT management and continuity
One point of contact for your entire IT environment

Want to know how your entire IT environment is performing?

Many organisations lack a complete picture of their IT environment, risks and areas for improvement. With our quick IT check, you'll get a clear overview within minutes of what's working well and what needs attention.

Always someone ready to help you

Whether it's a quick question or an urgent issue, our service desk is here for you. Fast, personal and hassle-free. Call, email or open a ticket and we'll sort it out.

  • Service desk via phone, email and portal
  • Fast response times, even for urgent requests
  • Dedicated contact who knows your environment
  • Proactive follow-up on open tickets
More about IT support and service desk
Always someone ready to help you

Strategic IT advice aligned with your organisation

We think along with you about the direction of your IT. From creating an IT roadmap to coordinating suppliers and projects, you always have a sparring partner who looks after your interests.

  • IT roadmap and strategic advice
  • Supplier and project coordination
  • Regular IT meetings with your account manager
  • Independent advice, no hidden interests
More about IT advice and coordination for businesses
Strategic IT advice aligned with your organisation

Choose the package that suits you

Standard

For modern workplaces
  • Microsoft 365 managementiBased on Microsoft Business Premium licences
    Full management of your M365 environment.
  • User & licence management
    Management of accounts, permissions and licences.
  • Workplace management
    Proactive management of all workplaces.
  • Service team
    Support via phone, email and ticket portal.
  • View Standard
    Most popular

    Advanced

    For complex IT environments
  • Everything in StandardiBased on management of Microsoft E3, E5 or security licences.
    Includes all services from the Standard package.
  • Server management (cloud or on-prem)
    Full management of your servers, wherever hosted.
  • Server monitoring & updates
    Continuous server monitoring including patch management.
  • Legacy applications
    Management and support of older applications and systems.
  • View Advanced

    Add-ons

    Can be added to any package
    Network management
    Proactive management of routers, switches and WiFi infrastructure.
    MDR
    Managed Detection and Response: 24/7 detection, analysis and response to cyber threats.
    Security awareness training
    Train employees to recognise phishing and social engineering.
    View all add-ons
    +3 more add-ons available on the subscriptions page

    From conversation to worry-free IT

    Clear, fast and without disruption to your operations.

    Introduction, inventory and analysis
    1–2 weeks
    Phase 1 – Introduction

    Introduction, inventory and analysis

    We get to know your organisation and map out the current IT environment. Based on this, you will receive a clear and suitable proposal.

    Start of partnership and onboarding
    4-12 weeks
    Phase 2 – Onboarding

    Start of partnership and onboarding

    Once approved, we carefully guide the transition. We set up the environment professionally and make sure everyone can work safely right away.

    Support, continuity and optimisation
    Ongoing
    Phase 3 – Management Phase

    Support, continuity and optimisation

    We manage and monitor the environment structurally. You can count on us for support, while we keep thinking along about improvement and growth.

    0%Satisfied

    Based on 1,200+ reviews

    97% of our customers
    rate our service desk as excellent.

    Service desk customer satisfaction0%
    Frequently asked questions

    Everything you want to know

    Don't see your question? Feel free to get in touch.

    Robin - Account Manager ICT Teamwork
    Robin
    Account Manager & Consultant · available

    Shall we get acquainted?

    We take care of your entire IT environment. Let us know what challenges you're facing — we're happy to think along with you.

    One point of contact
    Your dedicated account manager
    Fixed monthly rate
    No surprises afterwards
    Proactive management
    Everything keeps running without you having to think about it
    079 363 31 00·info@ictteamwork.nl